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Financial Consumer Complaints

Financial Consumer Complaints

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Consumer complaints on financial products & services for Bank of America from 2017 to 2023, including the dates the complaint was submitted to the CFPB and then sent to the company, the product and issue mentioned in the complaint, and the company's response.

Recommended Analysis
  • Do consumer complaints show any seasonal patterns?

  • Which products present the most complaints? What are its most common issues?

  • How are complaints typically resolved?

  • Can you learn anything from the complaints with untimely responses?

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Master data & AI skills

Build data & AI skills to launch or accelerate your career (start for free, no credit card required).

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Transform your workforce

Assess your team's data & AI skills and follow personalized learning plans to close the gaps.